IT Business Analyst
Nyon - Switzerland
FULL TIME PERMANENT
As a market leader, EMS sets new standards in the design, manufacturing and sale of devices used for medical and dental treatments. EMS products benefit from a tradition of flawless Swiss precision and craftsmanship.
Founded more than 30 years ago, EMS offers valuable solutions in the fields of:
► Dental Prevention – inventors of Guided Biofilm Therapy: evidence based protocol for biofilm management on teeth, soft tissues and implants and the original Airflow®, Perioflow® and PIEZON® technologies.
►Urology – market leaders in endoscopic lithotripsy, EMS shapes the history and future of stone management with its LithoClast® and LaserClast® product range.
►Shock Wave Therapy - inventors of RSWT® (Radial ESWT) and developers of the Swiss DolorClast® Method for the effective treatment of muscular-skeletal pathologies and dermatological conditions.
Respect, excellence and client orientation are EMS’ core values.
At EMS we strive for perfection and are committed to improving the quality of life for clinicians and their patients by providing innovative solutions that deliver proven treatment outcomes.
Quality is part of EMS’ DNA, it is engraved in EMS’ Mission.
EMS believes that they can accomplish this Mission only by providing effective, safe, and reliable solutions exceeding consumers'expectations.
Your main missions will be:
►Defining configuration specifications and business analysis requirements,
►Performing quality assurance,
►Defining reporting and alerting requirements,
►Define configuration specifications and business analysis requirements,
►Perform quality assurance,
►Define reporting and alerting requirements,
►Own and develop relationship with partners, working with them to optimize and enhance our integration,
►Help design, document and maintain system processes,
►Report on common sources of technical issues or questions and make recommendations to product team,
►Communicate key insights and findings to product team,
►Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the Customer.
KEEP IT SIMPLE
► Strong ability to present complex solutions in clear, simple terms.
►Experience in analyzing data to draw business-relevant conclusions and in data visualization techniques and tools
►A degree in IT / Computer Science,
►Previous experience in Business / Systems Analysis or Quality Assurance,
►Proven experience in eliciting requirements and testing.
►Solid experience with CRM & ERP software,
►Solid experience with Business Intelligence Tools,
►Solid experience in writing SQL queries.
►English: B2, mandatory
►German: B2, a big plus
►Need to travel: occasionally
►Reporting to IT ERP Group Leader